LEGAL DOCUMENTATION

Terms of Service

Last updated: June 05, 2026

1. Agreement Acceptance

These Terms of Service govern your access to and use of the software engineering, cloud automation, managed SRE, and tech consulting services provided by Privia Solutions. By accessing our public website, logging into your developer account dashboard, or signing a professional services proposal, you agree to be bound by this contract.

If you are accepting these terms on behalf of a corporate entity, you represent and warrant that you hold authorized legal power to bind that organization to these provisions.

2. Statements of Work & SLAs

Specific professional engineering deliverables, cloud migration schedules, support availability windows, and monthly service fees are governed by individual, signed Statements of Work (SOW) or Service Level Agreements (SLA).

In the event of a direct conflict between these general Terms of Service and a signed SOW, the provisions in the specific SOW shall override for that project block.

3. Invoicing, Billing, & Payments

Invoicing parameters are defined as follows:

  • Billing Schedule: Monthly recurring maintenance fees are invoiced on the 1st of each calendar month. Project milestones are invoiced immediately upon target achievement sign-off.
  • Payment Window: All invoices are subject to Net 30 payment terms from the date of issue unless specified otherwise in the SOW.
  • Delinquency: Accounts overdue by more than 45 calendar days are subject to late payment fees of 1.5% per month and temporary suspension of active engineering deployments.

4. Intellectual Property Rights

The allocation of code-level ownership is detailed below:

  • Custom Deliverables: All intellectual property and source code rights in custom applications engineered specifically for the client transfer entirely to the client upon full and final payment of all milestone invoices.
  • Developer Toolkits: Privia Solutions retains proprietary ownership over general script libraries, modular cloud templates, and deployment toolkits developed prior to or during the project that serve as utility tools. We grant the client a non-exclusive, royalty-free, perpetual license to use these embedded components.

5. Acceptable Use Policy

You agree not to use our cloud templates or developer access to perform any of the following:

  • Reverse-engineer or bypass licensing parameters in software libraries provided under SaaS trials.
  • Deploy scripts designed to perform Denial of Service (DoS) operations or disrupt edge routes.
  • Process or store sensitive user data without active compliance configurations (e.g., storing health records outside HIPAA configurations).

6. Liability Caps & Disclaimers

LIMITATION OF LIABILITY

To the maximum extent permitted by law, Privia Solutions disclaims liability for any indirect, incidental, special, or consequential damages (including lost profits or business disruption). Our total aggregate liability for any claims arising under this contract or an individual SOW shall not exceed the fees paid by the client in the 6 months preceding the liability event.

7. Governing Law

These Terms of Service, along with all attached SOWs and SLAs, are governed by and construed in accordance with standard corporate transaction laws, without giving effect to conflicts of law principles. Any legal actions must be resolved in courts of competent jurisdiction.