Privacy Policy
Last updated: June 05, 2026
1. Introduction & Scope
Privia Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy details how we collect, process, secure, and disclose personal data when you visit our website, register for client accounts, provision cloud environments, or communicate with our operations staff.
By using our software engineering, consulting, and cloud services, you acknowledge the terms of data handling explained in this document. We align our data protection controls with leading global compliance frameworks including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Information We Collect
To deliver our services effectively, we collect several categories of information:
- Account Identifiers: Your full name, corporate email address, corporate telephone number, job title, and employer organization.
- Technical Metadata: Internet Protocol (IP) addresses, browser specification headers, operating system environments, active cookie sessions, and referral URL paths.
- Operational Logs: Deployment pipelines configuration parameters, API execution metrics, trace tracking data, and support ticket descriptions.
3. Purpose of Processing
We process personal data based on the following legitimate business interests:
Service Delivery
Setting up user dashboards and invoicing professional services.
System Monitoring
Running security checks and tracking SRE system errors.
Client Communication
Sending critical release updates and scheduling consults.
Legal & Audits
Complying with transactional reporting and tax requirements.
4. Data Sharing & Disclosures
We strictly enforce a no-sale policy. We never lease or sell client or database information to third-party ad brokers or list buyers.
We only disclose information to our contracted subprocessors (e.g., secure cloud hosting providers like Amazon Web Services or Google Cloud Platform, and automated email services) who perform tasks under our strict written directives. Every partner is audited to confirm they maintain equivalent security parameters.
5. Encryption & Storage Protocols
All client files and database tables are encrypted both in transit and at rest.
- In Transit: Transport Layer Security (TLS 1.3) forced across all domain routes.
- At Rest: Advanced Encryption Standard (AES-256) baseline for database volumes and cloud backups.
- Isolation: Multi-tenant SaaS architectures feature strict database logical boundaries.
6. Data Subject Rights
Under GDPR and CCPA regulatory frameworks, users maintain standard rights to control their personal data:
- Access: The right to request copies of personal data stored in our systems.
- Correction: The right to request modification of obsolete contact details.
- Erasure: The right to request deletion of non-essential profile details.
- Portability: The right to export contact profiles to machine-readable formats.
To exercise these data subject rights, please contact our data protection team directly at info@priviasolutions.net.